Government Technical Support

This information is for government (State, Local, and Federal) and educational organizations. If you are having technical issues with your MPC computer, please select one of the options below to contact us.

Email
Our goal is to provide a response to your email inquiry within 24 business hours. All information you submit is confidential and will be used only to assist with your request.

Email Technical Support

Fax
If you wish to fax us, be sure to include your name, customer number or serial number, detailed information on the type of assistance you require, and a telephone number to ensure we are able to contact you directly.

1-888-845-5818

Telephone
Technical Support representatives are available 24 hours a day, 7 days a week. Please have your customer, serial or order number available so that our representatives may access your account promptly. We would also appreciate it if you could be near your computer so that we can help troubleshoot any issues you may have encountered.

Technical Support: 877-894-5695
Gateway Product: 877-485-1464

Live Chat
Like our telephone support, live chat with Technical Support representatives is available 24 hours a day, 7 days a week. Please have your customer, serial, or order number available so that our representatives may access your account promptly. We would also appreciate it if you could be near your computer so that we can help troubleshoot any issues you may have encountered.

Connect to live chat

FTP Site
This file library is provided for owners of all MPC, NetFrame, and Zeos systems.

ftp://ftp.mpccorp.com/support

NetFrame Servers
Owners of NetFrame NF100, NF200, NF250, NF300, NF400, NF450, NF8400, NF8500, NF9000, and NF9016 servers may obtain support by calling the phone number below.

800-249-1178