Customer Service: Commercial

Our Customer Service representatives are prepared to help with non-technical issues, including:

• Payment methods
• Order or billing status
• Purchase order changes
• Shipping status, changes, and tracking numbers
• Credit or return information
• Name or address changes

Please select one of the options below to contact us.

E-mail
Our goal is to provide a response to your email inquiry within four business hours of receipt or less. All information you submit is confidential and will be used only to assist with your request.

•  E-mail Customer Service

Telephone
Contact a customer service representative between 6am to 5pm (MST) Monday through Friday. Please have your customer, serial or order number handy so that our Representatives may access your account promptly.

•  Domestic: 877-894-5694 (tollfree)
•  International: (208) 893-4401

Fax
If you wish to fax us, be sure to include your name, customer or serial number, detailed information on the type of assistance you require, and a telephone number to ensure we are able to contact you directly.

•  commercial/large business fax number: 888-845-5818
•  International fax numbers: (208) 898-2370